People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.

Most people will not do the hard work it takes to make success easy. Don't be like most people.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?