Prepare to win, or lose to someone who is.
If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
The secret to sucessful customer service starts with YES!
All things being equal, people want to do business with their friends.
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal