All things being equal, people want to do business with their friends.

Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.

The reason you have to say "Trust me" is that you haven't earned it and are forced to ask for it - BAD MOVE.

I put myself in front of people who can say yes to me, and I deliver value first.

What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.

Satisfied customers are apathetic. Loyal customers will be your advocate.

You don't earn loyalty in a day. You earn loyalty day-by-day.