You cannot buy trust at any price. But slowly, over time, you can build it for free.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Customers will want to talk to you if they believe you can solve their problems.

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

The reason you have to say "Trust me" is that you haven't earned it and are forced to ask for it - BAD MOVE.

If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?

The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.