Trust is not a request, Trust is earned.

Customers will want to talk to you if they believe you can solve their problems.

Make everyday as productive as the day before you go on vacation.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.

The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.