Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.

I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.

The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.

Invest time, don't spend it.

Obstacles can't stop you. Problems can't stop you. Most of all, other people can't stop you. Only you can stop you.

You don't get great at selling in a day. You get great at selling day by day.