I believe that a smile is the attribute of a positive attitude, both for yourself and the perception of others.

Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

People don't like to be sold, but they love to buy!

Great people have great values and great ethics.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.

Positive attitude is the foundation of your life - and the determining factor of your ability to serve.