In sales, it's not what you say; it's how they perceive what you say.

Don't dwell on the problem; concentrate on the solution.

Writing is a key differentiator. I've used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility you need to create buyer confidence

When you love life, life will love you back.

Go to humorous events at comedy clubs and watch laughable movies.

Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.

Trust is even more important than love.