Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

You can't trust others unless you trust yourself.

There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second

Use your CRM to retain customers.

I graduated from high school in 1963. There were no computers, cell phones, Internet, credit cards, cassette tapes or cable TV.

Testimonials are the BEST way to beat down the price objection and win the sale.

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?