Being honest when you're dealing with others is easier to do because your honesty is on the table for all to view...Being honest with yourself is more difficult because you only have to justify it in private where no one can see it.

Accepting responsibility is the fulcrum point for succeeding at anything.

Use your CRM to retain customers.

The key is not to call the decision maker. The key is to have the decision maker call you.

Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

The deeper your belief, the deeper your pockets.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.