Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.

You don't earn loyalty in a day. You earn loyalty day-by-day.

Great salespeople are relationship builders who provide value and help their customers win.

Negative people are worse than negative occurrences. The argument is over in ten minutes - the person may hang around for years.

People who to back and chastise themselves, or second guess themselves, for making a wrong decision or a weak decision continues to set themselves up for failure in future decisions simply because they don't trust themselves.

Take action every day - some small dose at a time.

You don't get great at selling in a day. You get great at selling day by day.