National Defense is not a threat to peace; it is the guarantee of peace with freedom.

Customer satisfaction is worthless. Customer loyalty is priceless.

If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.

Once you discover what your attitude is, or isn't, you'll have a starting point and an understanding of how to move forward.

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

The biggest reason that positive endings don't happen is because employees are trained on policies and rules rather than principles.

Trust is not an important element; it is THE important element in any LONG TERM success with anyone or any company.