Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Take more chances than you dare. You'll make more sales than you expect. That's the formula.

It seems to me that it's actually harder to invent excuses than it is to get a sale.

Testimonials are the BEST way to beat down the price objection and win the sale.

When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.

Change is not a four letter word...but often your reaction to it is!

Proper prospecting prevents poverty.