A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

Trust is not a request, Trust is earned.

Before you can get what you want, you have to know what you want,and make a game plan to get it

The key is not to call the decision maker. The key is to have the decision maker call you.

If you don't think you can do it, who will? You control the most important tool in success, your mind.

Failure is not about insecurity. It's about lack of execution.

Memorable customer service can only take place in a human-to-human situation.