Take action every day - some small dose at a time.

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

Random acts of kindness and the desire to do the best job possible lead to trust.

If you look deep inside trust, you'll find truth.

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.

The reason Trust is requested is because the person seeking Trust realizes that Trust is the key to Yes.