Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.

It seems to me that it's actually harder to invent excuses than it is to get a sale.

Next time someone tells you 'never,' remember that means 'not for at least one hour.'

Trust is not spoken, Trust is a feeling.

If you want or need to move, move with a winning record of success, move with a plan, and move to something you love.

If you look deep inside trust, you'll find truth.

Create a friendly atmosphere on the inside and outside. Live Friendly. Be a friendly person on the inside. Have the attitude it takes to be smiling internally first.