Most people will not do the hard work it takes to make success easy. Don't be like most people.

A big part of honesty is self-discipline, personal resolve, and taking pride in who you are as a person and what each action means to your character.

Your character holds the key to your trustworthiness.

It seems to me that it's actually harder to invent excuses than it is to get a sale.

Asking, "How much is it?" is THE BIGGEST buying signal. Telling me, "Your price is too high." is THE SECOND BIGGEST buying signal

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

Satisfied customers are apathetic. Loyal customers will be your advocate.