Failure is not about insecurity. It's about lack of execution.

Prepare to win, or lose to someone who is.

There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second

Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?

Change is not a four letter word...but often your reaction to it is!

Next time someone tells you 'never,' remember that means 'not for at least one hour.'

Sell yourself before you try to sell your company or your product.