You don't get great at selling in a day. You get great at selling day by day.
The secret to sucessful customer service starts with YES!
The best way to make a sale is to ask for ask for a date of beginning, or some type of commitment to move forward after you are certain you have removed all the risks, and all the barriers, from your prospect's buying process.
Customer satisfaction is worthless. Customer loyalty is priceless.
You can't trust others unless you trust yourself.
Next time someone tells you 'never,' remember that means 'not for at least one hour.'