Listening is the hard part. Listening is the important part. The hot button is in the prospect's response.

A person who seems to have all of the answers, usually isn't listening.

When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.

Loyalty is earned with friendliness, responsiveness, ease of doing business, fair value, and the good feeling customers get when they call you, visit you, or interact with you.

It ain't the rain, the snow, the boss, the competition, the spouse, the money, the car, the job, or the kids - it's you! And it always has been.

National Defense is not a threat to peace; it is the guarantee of peace with freedom.

People don't like to be sold, but they love to buy!