Great salespeople are relationship builders who provide value and help their customers win.

Every time a customer calls or you call a customer, you have an opportunity and a choice. What choice are you making?

Sell yourself before you try to sell your company or your product.

Great salespeople are relationship builders who provide value and help their customers win.

The key in mastering any kind of sales is switching statements about you and how great you are and what you do, to statements about them, and how great they are and how they will produce more and profit more from ownership of your product or service.

Social media presents an opportunity for business people to connect and know each other prior to a phone call or email taking place.

Lunch should consist of at least 1/3 relationship building talk. If you don't have time for business talk, it was a very successful lunch.