The secret to sucessful customer service starts with YES!
Accepting responsibility is the fulcrum point for succeeding at anything.
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.
There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.
You can't be a winner if you're a whiner...wiener.
When you love life, life will love you back.