Prepare to win, or lose to someone who is.
Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.
If you want to be the best salesperson, first you must be the best person.
Most people will not do the hard work it takes to make success easy. Don't be like most people.
Ignore people who tell you 'you can't' or try to discourage you.
Memorable customer service can only take place in a human-to-human situation.