All non-trivial abstractions, to some degree, are leaky.

If you can't understand the spec for a new technology, don't worry: nobody else will understand it either, and the technology won't be that important.

The secret of Big Macs is that they're not very good, but every one is not very good in exactly the same way.

Good software, like wine, takes time.

Never put yourself in a position that will put yourself at risk if you make the wrong decision. We spent cash on everything. It's fashionable to make 'bet the company' decisions, but don't do it.

A user interface is well-designed when the program behaves exactly how the user thought it would.

If you are a programmer working in 2006 and you don’t know the basics of characters, character sets, encodings, and Unicode, and I catch you, I’m going to punish you by making you peel onions for six months in a submarine.