Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.

The purpose of apology is to extend ourselves in such a way that relationships become deeper, and life becomes richer and more human in the process.

An effective apology contains within it the answer to the question, "How am I to be held accountable?"

When I accept an apology it means that the part in me that honors our relationship honors the part in you that honors our relationship.

An apology informed is good; an apology performed is better.

Apology may be scorned, but it retains its inherent value.

Apology sends the clearest signal that we have the strength of character to reconcile ourselves with the truth.