Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.

Apology is the most courageous gesture we can make to ourselves.

Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.

Apology calls for a willingness to sacrifice on behalf of the wronged party and the inherent value of the relationship, not for what it brings to you but for what you can bring to it.

Accepting the apology signals the acknowledgment of a need to move forward, but not necessarily together.

Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.