One of the most useful tasks of apology is to bring home to us how keenly, honestly, and painfully past generations pursued aims that now seem to us wrong and disgraceful. It behooves us to consider if future geenrations will similarly regard the aims we most defend today.

Apology is not for the faint of heart, but then, neither is life.

Apology may be scorned, but it retains its inherent value.

No apology is equal to the task set before it.

Apologies have more power than most of us realize to restore strained relationships, free us from vengeful impulses, and create possibilities for growth.

You don't have to see eye-to-eye to walk hand-in-hand. You just have to want to go in the same direction.

Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.