Apology is not for the faint of heart, but then, neither is life.

No apology is equal to the task set before it.

One of the most useful tasks of apology is to bring home to us how keenly, honestly, and painfully past generations pursued aims that now seem to us wrong and disgraceful. It behooves us to consider if future geenrations will similarly regard the aims we most defend today.

Apology is both transactional, in that it restores what has been broken to what it was before, and transformational, in that it creates opportunities that didn't exist before.

"I would like to apologize" may sound like an apology, but it is no more an actual apology than saying "I would like to lose weight" makes you suddenly slimmer.

You don't have to see eye-to-eye to walk hand-in-hand. You just have to want to go in the same direction.

The purpose of apology is to extend ourselves in such a way that relationships become deeper, and life becomes richer and more human in the process.