Progress occurs one apology at a time.

When I accept an apology it means that the part in me that honors our relationship honors the part in you that honors our relationship.

An effective apology contains within it the answer to the question, "How am I to be held accountable?"

You don't have to see eye-to-eye to walk hand-in-hand. You just have to want to go in the same direction.

When we apologize we end our struggle with history.

Apology is the practice of extending ourselves because we value the relationship more than we value the need to be right.

"I would like to apologize" may sound like an apology, but it is no more an actual apology than saying "I would like to lose weight" makes you suddenly slimmer.