Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.

In an ever changing world, you never learn it all, even if you keep growing into your 90s.

No vision issue today is bigger than the question of efficiency versus some combination of innovation and customer service.

Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.

What's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we go from driving straight down the road to making right turns and left turns to abandoning cars and getting motorcycles...the whole game changes, and a lot of people are trying to keep up, learn how not to fall.

Leadership is about setting a direction. It's about creating a vision, empowering and inspiring people to want to achieve the vision, and enabling them to do so with energy and speed through an effective strategy. In its most basic sense, leadership is about mobilizing a group of people to jump into a better future.

Great leaders motivate large groups of individuals to improve the human condition.