A leader needs enough understanding to fashion an intelligent strategy.

People change what they do less because they are given an analysis that shifts their thinking than because they are shown a truth that influences their feelings.

The rate of change is not going to slow down anytime soon. If anything, competition in most industries will probably speed up even more in the next few decades.

Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't

Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us ... Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves.

Never underestimate the magnitude of the power of the forces that reinforce the status quo.

In an ever changing world, you never learn it all, even if you keep growing into your 90s.