If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.

Leadership produces change. That is its primary function

Complacency is almost always the product of success or perceived success

Neurologists say that our brains are programmed much more for stories than for abstract ideas. Tales with a little drama are remembered far longer than any slide crammed with analytics.

I'm impatient. Typically people think they know all about change and don't need help. Their approach tends to be more management-oriented than leadership-oriented. It's very frustrating.

Valued achievements connect to people at a deeper level—and a deeper level can change behavior that is generally very difficult to change.

Never underestimate the magnitude of the power of the forces that reinforce the status quo.