If the culture you have is radically different from an 'experiment and take-risk' culture, then you have a big change you going to have to make - and no little gimmicks are going to do it for you.

Leadership produces change. That is its primary function

One of the most powerful forms of information is feedback on our own actions.

In the final analysis, change sticks when it becomes the way we do things around here.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

Motivation is not a thinking word; it's a feeling word.

Outsiders have the intuitive ability to continually view problems in fresh ways and to identify ineffective practices and traditions.