Complacency is almost always the product of success or perceived success

Commercial organisations that operate responsibly have benefitted by increased revenues of 682% compared to 166% for those that don't

Over the years I have become convinced that we learn best - and change - from hearing stories that strike a chord within us ... Those in leadership positions who fail to grasp or use the power of stories risk failure for their companies and for themselves.

Never underestimate the magnitude of the power of the forces that reinforce the status quo.

Motivation is not a thinking word; it's a feeling word.

The central issue is never strategy, structure, culture, or systems. The core of the matter is always about changing the behavior of people.

Leadership produces change. That is its primary function