Outsiders have the intuitive ability to continually view problems in fresh ways and to identify ineffective practices and traditions.

Leadership defines what the future should look like, aligns people with that vision, and inspires them to make it happen despite the obstacles.

One of the most common ways to overcome resistance to change is to educate people about it beforehand. Communication of ideas helps people see the need for and the logic of a change. The education process can involve one-on-one discussions, presentations to groups, or memos and reports.

Great leadership does not mean running away from reality. Sometimes the hard truths might just demoralize the company, but at other times sharing difficulties can inspire people to take action that will make the situation better.

A leader needs enough understanding to fashion an intelligent strategy.

Leadership is about coping with change

Effective leaders help others to understand the necessity of change and to accept a common vision of the desired outcome.