Listening is about making and strengthening a connection with another person.

Making sweeping statements such as 'no sweets ever again' has never worked before, and it's not going to work now. You'll get quickly overwhelmed and punt on any positive momentum you created.

Whenever we criticize ourselves, we compound the issue.

Action is your power pusher to new behaviors that open your heart to freedom.

When you're gripped by anxiety, worry, insomnia, or panic, make yourself shiver, quiver, tremble, and shudder. It seems silly, but it really works.

Across the board, it's infinitely more effective to praise actions that you want to encourage than to punish those you disapprove of.

Releasing the emotional energy and focusing on acceptance dissipates anger and restores balance.