You won't build relationships unless you let your guard down

When you help someone through a health issue, positively impact someone's personal wealth, or take a sincere interest in their children, you engender life-bonding loyalty.

Power, today, comes from sharing information, not withholding it.

I’ve come to believe that connecting is one of the most important business—and life—skill sets you’ll ever learn. Why? Because, flat out, people do business with people they know and like. Careers—in every imaginable field—work the same

We have a tendency to romanticize independence. Most business literature still views autonomy as a virtue, as though communication, teamwork, and cooperation were lesser values.

In business, we often say that your best customers are the customers you have now. In other words, your most successful sales leads come from the selling you've already done.

Bottom Line: It's better to give before you receive. And never keep score. If your interactions are ruled by generosity, your rewards will follow suit.