Some people can't learn to play the guitar by reading a book. You have to actually try to manage a bit and you won't do well at first.
Keith RaboisMost people would agree that the details matter when it faces the user. But where the real debate is on things that don't face the user.
Keith RaboisSo that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.
Keith Rabois