Where there are low consequences and you have very low confidence in your own opinion, you should absolutely delegate.

The key to culture is it's a framework for making decisions. And if it's baked into your culture, people learn how to make decisions across that culture without you ever saying anything. You never have to really do anything except watch and promote and move people around.

So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.

The office environment that people live in and work in, dictates your culture and how people make decisions.

The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.

If the Martians took over eBay it would take 6 months for the world to notice.

If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe that person can help them. So if you see that consistently, those are your barrels. Just promote them, give them more opportunity as fast as you can.