It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.

When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough.

Building a company is basically taking all the irrational people you know... Putting them in one building and then living with them 12 hrs a day at least.

What you actually want to do with every single employee, every single day is expand the scope of their responsibilities until it breaks.

The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.

Usually when you hire more engineers, you actually don't get that much more done, you actually sometimes get less done.

If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe that person can help them. So if you see that consistently, those are your barrels. Just promote them, give them more opportunity as fast as you can.