It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.

Some people can't learn to play the guitar by reading a book. You have to actually try to manage a bit and you won't do well at first.

I don't believe ever in shared office spaces. Peter talks a little bit about this, every good startup is a cult. It's very hard to create a cult if you're sharing space with people.

Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.

Where there are low consequences and you have very low confidence in your own opinion, you should absolutely delegate.

The more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.

It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.