What you actually want to do with every single employee, every single day is expand the scope of their responsibilities until it breaks.

Building a company is basically taking all the irrational people you know... Putting them in one building and then living with them 12 hrs a day at least.

Delegate completely. Let people make mistakes and learn.

Most people would agree that the details matter when it faces the user. But where the real debate is on things that don't face the user.

You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour.

If the Martians took over eBay it would take 6 months for the world to notice.

Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.