So that's your job too, to clarify and simplify for everybody on your team. The more you simplify the better people will perform.

You should have a 1-on-1 roughly every 2 weeks.

The key to culture is it's a framework for making decisions. And if it's baked into your culture, people learn how to make decisions across that culture without you ever saying anything. You never have to really do anything except watch and promote and move people around.

I don't believe ever in shared office spaces. Peter talks a little bit about this, every good startup is a cult. It's very hard to create a cult if you're sharing space with people.

It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.

It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.

If the Martians took over eBay it would take 6 months for the world to notice.