Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.

Don't accept the excuse of complexity.

The office environment that people live in and work in, dictates your culture and how people make decisions.

Delegate completely. Let people make mistakes and learn.

You generally know when someone asks you to do something- am I more writing, or am I more editing? The editor is the best metaphor for your job.

I think you must have your own office. I don't believe ever in shared office spaces.

You want to start with the objective of everything should feel exactly the same.