Don't accept the excuse of complexity.

The team you build is the company you build.

The office environment that people work in everyday dictates the culture that you are going to be in.

The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.

You generally know when someone asks you to do something- am I more writing, or am I more editing? The editor is the best metaphor for your job.

I walk into a company office and I can tell often whether I'm gonna invest, as soon as I walk in.

Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.