Don't accept the excuse of complexity.

The real thing you do is you ask a lot of questions.

The construct of a dashboard, first of all should be drafted by the founder.

The office environment that people work in everyday dictates the culture that you are going to be in.

Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.

Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.

You really need to spend a lot of your time focussing people.