The office environment that people live in and work in, dictates your culture and how people make decisions.

Any executive, any CEO should not have 1 management style. Your management style needs to be dictated by your employee.

Create tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.

Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.

There are three things you need to do as a CEO-founder. Think strategically, drive design, and drive technology. Some people who are really good at one can build a pretty foundational company. Most people who are very successful are good at two. But Jack is the only person in the Valley I've met who's all three. He's a first-rate strategist, a first-rate designer, and a first-rate technologist.

When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough.

The companies I have traditionally seen do best over the long term had lead investors for their seed rounds