The office environment that people live in and work in, dictates your culture and how people make decisions.

At first when you start a company, everything's gonna feel like a mess and it really should. It should feel like everyday there's a new problem, and what you're doing is fundamentally triaging.

Some people can't learn to play the guitar by reading a book. You have to actually try to manage a bit and you won't do well at first.

You should have a 1-on-1 roughly every 2 weeks.

Your goal over time is to use less red ink every day.

Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems.

The key metric of whether you've succeeded is what fraction of your employees use that dashboard everyday.