The office environment that people live in and work in, dictates your culture and how people make decisions.

The people that work with you should generally come up with their own initiatives.

Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.

Most people will solve the problems they know how to solve. Roughly speaking they will solve B+ problems instead of A+ problems. A+ problems are high impact problems for your company but they're difficult problems.

The agenda should be crafted by the employee who reports to the manager not the manager.

Some people can't learn to play the guitar by reading a book. You have to actually try to manage a bit and you won't do well at first.

At first when you start a company, everything's gonna feel like a mess and it really should. It should feel like everyday there's a new problem, and what you're doing is fundamentally triaging.