Being a venture capitalist to me is like being more of a psychologist. So if you come to my office we have two chairs with a table in the middle. And we sit down and it's like, Tell me your problems.

Force yourself to simplify every initiative, every product, every marketing, everything you do.

The way you scale that is you create notes for every meeting and send it to the entire company.

Usually when you hire more engineers, you actually don't get that much more done, you actually sometimes get less done.

The key to culture is it's a framework for making decisions. And if it's baked into your culture, people learn how to make decisions across that culture without you ever saying anything. You never have to really do anything except watch and promote and move people around.

The real thing you do is you ask a lot of questions.

The job of an editor is to ensure a consistent voice.