The way you scale that is you create notes for every meeting and send it to the entire company.

Don't accept the excuse of complexity. A lot of people will tell you, this is too challenging, this is too complicated, yeah well I know other people simplify but that's not for me, this is a complicated business. They're wrong. You can change the world in 140 characters.

Most people would agree that the details matter when it faces the user. But where the real debate is on things that don't face the user.

If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe that person can help them. So if you see that consistently, those are your barrels. Just promote them, give them more opportunity as fast as you can.

You should have a 1-on-1 roughly every 2 weeks.

The people that work with you should generally come up with their own initiatives.

You are not going to do most of the work. You shouldn't be doing most of the work... and the way you get out of doing most of the work, is you delegate.