It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.

Delegate completely. Let people make mistakes and learn.

Most people would agree that the details matter when it faces the user. But where the real debate is on things that don't face the user.

The next thing you do is allocate resources.

When you start a company everything is going to feel like a mess. And it really should. If you have too much process, too much predictability, you are probably not innovating fast enough and creatively enough.

Some people can't learn to play the guitar by reading a book. You have to actually try to manage a bit and you won't do well at first.

It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.