It's easy to shortcut when you get busy explaining the why's of the world, but it's very important to try.

It's never a metric, it's where the person is going or not. Metrics are used to make things work better, but don't necessarily make a business better.

Delegate completely. Let people make mistakes and learn.

Transparency people talk a lot about, it's a goal everybody ascribes to but when push comes to shove, very few people actually adhere to it.

As the company scales, everybody is not going to get invited to every single meeting, but they're gonna want to go to every meeting.

The key to culture is it's a framework for making decisions. And if it's baked into your culture, people learn how to make decisions across that culture without you ever saying anything. You never have to really do anything except watch and promote and move people around.

Basically this is what you want - a high performance machine that idiots can run.