You kinda want to look for the anomalies. You don't actually want to look for the expected behaviour.
Keith RaboisThe more you simplify, the better people will perform. People can not understand and keep track of a long complicated set of initiatives. So you have to distill it down to one, two, or three things and use a framework they can repeat, they can repeat without thinking about, they can repeat to their friends, they can repeat at night.
Keith RaboisCreate tools that enable people to make decisions at the same level, ideally, of fidelity that that you would make them yourself.
Keith Rabois