If people start going to a desk, some one individual employees desk and they don't report to them... it's a sign that they believe that person can help them. So if you see that consistently, those are your barrels. Just promote them, give them more opportunity as fast as you can.

Force yourself to simplify every initiative, every product, every marketing, everything you do.

The agenda should be crafted by the employee who reports to the manager not the manager.

Every good startup is a cult. And it's really hard to create a cult if you are sharing space with people. Because a cult means you think you are better than every other startup, you have a special way of doing things that's better than anyone else in the world.

You generally know when someone asks you to do something- am I more writing, or am I more editing? The editor is the best metaphor for your job.

The most important job of an editor is simplify, simplify simplify, and that usually means omitting things.

If the Martians took over eBay it would take 6 months for the world to notice.