Good thoughts not delivered mean squat.

Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.

When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever

All good performance starts with clear goals.

If you don't toot your own horn, someone else will use it as a spittoon.

If you want to know why your people are not performing well, step up to the mirror and take a peek.

Honesty is telling the truth to ourselves and others. Integrity is living that truth.