Real communication happens when people feel safe.
Feedback is the breakfast of champions.
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
Vision is knowing who you are, where you're going, and what will guide your journey.
Customer service is not a department, it's everyone's job.