People who feel good about themselves produce good results.
The only job security you have today os your commitment to continuous personal improvement.
Feedback is the breakfast of champions.
Your game is only as good as your practice.
If you want your people to be responsible, be responsive to their needs.
Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.