Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.

The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.

Catch people in the act of doing something right.

I never use notes, they interfere with me.

Purpose has to do with one's calling - deciding what business you are in as a person.

Take what you do seriously, but yourself lightly

Don't wait until people do things exactly right before you praise them.