Connect the dots between individual roles and the goals of the organization. When people see that connection, they get a lot of energy out of work. They feel the importance, dignity, and meaning in their job.

Learning is defined as a change in behavior. You haven't learned a thing until you take action and use it.

A river without banks is a large puddle.

As a manager the important thing is not what happens when you are there, but what happens when you are not there

As a leader you provide for people only what they can't provide for themselves.

Effective team leaders adjust their style to provide what the group can't provide for itself.

Catching people doing things right is a powerful management concept.