Whether you like it or not, you will leave a leadership legacy.

As a leader you provide for people only what they can't provide for themselves.

Everyone knows that not all change is good or even necessary. But in a world that is constantly changing, it is to our advantage to learn how to adapt and enjoy something better.

For a manager to be perceived as a positive manager, they need a four to one positive to negative contact ratio.

If you don't toot your own horn, someone else will use it as a spittoon.

As a servant leader the way you serve the vision is by developing people so that they can work on that vision even when you're not around. The ultimate sin of an effective servant leader is what happens when you are not there. That was the power of Jesus' leadership-the leaders He trained went on to change the world when He was no longer with them in bodily form.

No one can make you serve customers well. That's because great service is a choice.