I'm not so good at just throwing out facts and figures and education and all that. I tell stories to captivate, that give people... that touch people emotionally.

The premise, to me, is the most important thing that you have to know going in. It's the problem as you see it. So I write down the problem as I see it. That is the premise for my book.

It is a solid business principle that people who enjoy what they do are better at what they do.

Work hard on your job and work harder on yourself

When you miss the target, never in history has it been the target's fault. Ya gotta take responsibility!

Success is not a secret – it never has been. There are only a few really good ideas and not one of them is a secret.

Success comes from what you do, not from what you say you are going to do.