You need to get to the future, ahead of your customers, and be ready to greet them when they arrive.

90% of the world's data was created in the last two years

All this green stuff is great, it's great we don't have plastic bottles or plastic bags and all of that, but how about some great schools?

Philanthropy isn't just about big gifts; it's about participation. It is about the grace that comes from working together.

Business requires an unbelievable level of resilience inside you, the chokehold on the growth of your business is always the leader, it's always your psychology and your skills - 80% psychology, 20% skills. If you don't have the marketing skills, if you don't have the financial-intelligence skills, if you don't have the recruiting skills, it's really hard for you to lead somebody else if you don't have fundamentally those skills. And so my life is about teaching those skills and helping people change the psychology so that they live out of what's possible, instead of out of their fear.

You have chosen the wrong path if it's not fun. And you are probably not taking enough risk if it's not hard and rocky sometimes.

Learning how to interact with customers is something that anyone starting any business must master. It's an amazing opportunity to be able to learn the ropes at an established company and then employ your expertise at your own company.