When we confront facts and fears, we achieve real power and unleash our capacity for change.

On overnight flights, I have trained myself to get to sleep almost instantly after takeoff. I always listen to the same audiobook on my iPod so my brain knows, regardless of time zone, that that voice means it's time for bed.

I hate people walking down the street listening to the soundtrack of their lives which responds to them but not their setting. I hate the overspill of sound which metro and subway riders are oblivious to because they notice no one and nothing around them.

Making those around you feel invisible is the opposite of leadership.

Once you have power, you are inevitably surrounded by people who have their own agendas and will tell you whatever advances them.

As long as it (an issue) remains invisible, it is guaranteed to remain insoluble.

[For constructive conflict,] we have to resist the neurobiological drive which means that we really prefer people mostly like ourselves.